• Excellent communication skills, Remote Support
• Answer incoming calls and respond to customer’s emails intimely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Document all call information according to standard operatingprocedures.
• Recognize, document, and alert the management team of trends incustomer calls.
• Create SOPs for new Issues and resolution given.
• Complete call logs and reports.

How to Apply?

• At first, read all the requirements and details of this job on this page.
• Now, scroll down and click on the apply button.
• You will be redirected to the Wipro’s website.
• Click on the Apply Now button and sign in.
• Now, fill the form and apply.

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We hope you have successfully applied to the Wipro off campus drive without facing any problems. If you face any problems then do let us know via the comment section below.